Our cost-effective hybrid mail service Clarity Connect provides a secure, scalable, simple to use solution to sending business communications. Your manual efforts are reduced, while efficiency, visibility and control are increased.
Whether you're sending a single letter, customer correspondence, invoices, statements or large-scale automated mailings, business communications shouldn't be complicated.
Many organisations still rely on time consuming manual processes for their traditional mail, involving printers, stationery, envelopes, franking machines, and multiple suppliers. These processes are costly and have limited tracking of communications.
Clarity Connect hybrid mail service is a simple-to-use solution that transforms the way organisations manage desktop mail. Users securely create, proof, and submit communications for printing and mailing directly from their desktop or business applications. We then securely handle the printing, fulfilment, mailing and reporting.
No printing. No folding. No enveloping. No trips to the post room. Just better communications with less effort.
For a free demonstration and to discover how Clarity Connect can benefit your organisation, contact the team >
Improved efficiency and productivity
Hybrid mail removes the manual work involved in printing, folding, enclosing and posting customer correspondence.
Reduced production and postage costs
By outsourcing business mail to Integrity Connect, organisations can reduce the costs associated with in-house mailing.
Enhanced security and accuracy
Hybrid mail is ideal for sending sensitive, regulated or business-critical communications, with customer data protected throughout the process.
Seamless operational integration
Clarity Connect integrates with existing business applications and manages production, postage and tracking behind the scenes.

Clarity Connect combines ease of use, powerful automation, secure integration and complete visibility in a single hybrid mail platform.
Office-based or remote users can send business-critical communications quickly and easily from any location, and the organisation can reduce operational costs, improve efficiency and ensure accuracy in communications.
Designed for rapid implementation and simple adoption, Clarity Connect integrates seamlessly with your existing technology environment while providing the transparency and reporting modern organisations need.
With secure infrastructure, scalable production capabilities and a customer-focused product development roadmap, Clarity Connect is more than Hybrid Mail. It's a smarter way to manage customer communications today and in the future.
Simple to adopt. Simple to integrate. Simple to manage. Powerful enough to transform the way your organisation communicates.
Ready to simplify your business communications?
Discover how Clarity Connect can reduce costs, automate mail processes and give your organisation complete visibility over customer communications.
We work with a wide variety of business sectors such as finance, housing, healthcare, legal and customer service teams to automate and simplify their mailing services.
We can mail any type of physical letter, including but not limited to:
Additional features include:
We don’t tie our clients in to any contract or licence, offering a unique pay-as-you-go package. Cost will vary depending on the type and volume of mail, as well as other factors such as additional extras and international mail. Get in touch for a fixed-price quote.
All of your mail is saved in our portal, allowing you to review mailings you have already submitted. You can also get usage reports which show which departments and individuals have used our Clarity Mail portal.
Security is paramount throughout our entire mailing and postage offering. All data is transferred through encrypted data protocols to protect confidential information. We securely barcode and enclose all mail, ensuring letters are fulfilled with 100% accuracy to the correct recipient.
All letters are barcoded and enclosed on automated mailing lines. These lines track each sheet of paper to ensure your letters are fulfilled with 100% accuracy.
Our standard data retention policy is 90 days after which pdfs of the letters are deleted. However, we retain key meta data that allows users to access high-level usage reporting. Each client’s account can be easily configured to conform to their data retention requirements if these are less than the standard 90 days. We are also able to extend the 90-day storage period at a charge if clients wish to access long-term pdf storage.
Yes, you can. These are produced as continuation pages so will need to be A4 format on the standard 90gsm paper we use for printing. Inserts can be uploaded as PDFs during the submission process. You are able to store regularly used inserts in the Clarity portal, ensuring they are immediately accessible to staff using the service
No, all letterheads are printed dynamically along with the letter itself using the latest full-colour inkjet technology. You store your letterhead on the portal and it will be available to select when you submit a letter. You can store several different letterheads if you have multiple brands or office addresses that you use, at no cost. You can update letterheads on the portal in seconds, meaning you never have stock sitting on the shelf and that your branding is consistent.
We have integrated Royal Mail tracking into the Clarity Mail portal. This means that you can upgrade 1st or 2nd Class post to a Signed For service when sending out a mailing. The tracking information will be added to the job and you will be able to access proof of delivery straight from the Clarity Mail portal